Privacy Policy
Last updated: December 2024
SpaySecure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and email address
- Phone number
- Kennel/business name and address
- Payment information (processed securely by our payment provider)
- Information about your pets and litters
- Buyer/owner information you enter into the system
Automatically Collected Information
When you access our services, we may automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, features used)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Send administrative emails (account verification, security alerts)
- Send promotional communications (you can opt out anytime)
- Respond to customer service requests
- Improve our services and develop new features
- Detect and prevent fraud or abuse
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent: When you authorize us to share information
- Service providers: With trusted third parties who assist in operating our services (payment processors, email providers, hosting)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- TLS 1.3 encryption for data in transit
- Encrypted database storage
- Regular security audits and updates
- Access controls and authentication requirements
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for legal, accounting, or business purposes. Contract records and signatures are retained for the duration required by applicable law.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Restrict certain processing activities
To exercise these rights, please contact us at privacy@spaysecure.com.
Cookies
We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings. Essential cookies are required for the service to function properly.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@spaysecure.com
Address: SpaySecure LLC, [Address]